FAQs

Show Hours

Where is parking and how much does it cost?

Is the American Royal Center handicap accessible?

Is food available at the American Royal Center?

I'm unable to find my tickets!

How can I purchase tickets?

Are there any special days or promotional days I should know about?

Do you have any military discounts?

Does attending a celebrity presentation cost extra?

Do you have a floorplan?

I'd like to avoid crowds. When is the best time to attend the show?

How long does it take to see the show?

Are strollers allowed at this event?

Can I bring a pet?

Can I bring a backpack?

Do you have a coat or baggage check?

I'm looking for a specific exhibitor but cannot remember their name. How do I know if they will be at the show?

Is there a way to reach an exhibitor I saw at the show?

I've already been to the show this year and would like to return a product. Do I have to pay again?

Are there any discounts at area hotels?

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Attendee Code of Conduct

At Marketplace Events, we are committed to providing a welcoming, safe, and inclusive experience for all participants, including attendees, exhibitors, sponsors, speakers, volunteers, vendors, and staff. By attending, you agree to conduct yourself in a respectful and considerate manner at all times, treating others with dignity and courtesy. Harassment, discrimination, intimidation, bullying, or any behavior that is disruptive, offensive, or unsafe will not be tolerated in any form, whether in person, online, or in communications related to the event. This includes, but is not limited to, inappropriate physical contact, unwelcome comments, offensive or discriminatory language, or actions that interfere with another person’s ability to enjoy the event. Participants are encouraged to report any concerns to event staff, security, or by visiting the show office. Marketplace Events may, at its sole discretion, take appropriate action, including removing anyone from the event who violates this Code of Conduct or applicable laws.